Frequently Asked Questions

FAQs

Everything you need to know about our company and the process. Can’t find the answer you’re looking for? Please Contact us.
51 Forex Exchange offers you the most competitive rates, reducing your exchange costs. We provide more flexible, quick, and secure currency exchange services compared to traditional banks.

For account transfers, there’s no amount limit. If using cash transactions, the total amount, including fees, cannot exceed AUD 10,000. If more than AUD 10,000, the customers will need to provide explanations of the cash source, such as withdrawal receipts or cash income vouchers.

51 Forex is a legitimate company registered in Australia and is an official member of the Australian Transaction Reports and Analysis Centre (AUSTRAC). We strictly maintain the confidentiality of your personal information. According to Australian anti-money laundering and counter-terrorism financing laws, we may request proof of fund sources when necessary to ensure the legitimacy of exchanged funds.
For individual clients, provide photo ID documents such as an Australian driver’s license, overseas passport, or foreign ID card. For business clients, provide documents proving company registration, ABN/ACN certification, proof of company address, and ASIC certification.
51 Forex offers a rate locking service, enabling clients to lock in transactions at the most opportune times and save costs. On the day of exchange, clients can obtain the latest rates from our exchange advisors and lock them in to enjoy the best rates within the agreed timeframe.
If your recipient does not promptly receive funds from 51 Forex, please contact us as soon as possible with your remittance contract. We will swiftly investigate and resolve it promptly.

"*" indicates required fields